Though not exactly a “techy” guy, I decided I will try to write about my experience with technology. While it’s always good to get an expert opinion on every subject, sometimes it can be a little daunting making sense of technical jargon. So I decided I will start giving an average guy’s opinion on it.

So this little “How-To Guide”, is simply because this was a problem I faced with my phone, and I couldn’t find a solution online easily. So I decided to put it together to try and help those who have a similar problem.

App info

01) Press & Hold on the app that you wish to receive notifications from.

02) This will show a popup window of the available options and shortcuts for the app.

03) Click on the “App info” box.

04) You should now be at the ‘App info’ screen for the app, where the different options available will be shown.

05) Within the ‘App info’ screen, scroll down till you get to the ‘Permissions’ section.

Auto Start

06) Click on the ‘Autostart’ option, by clicking on the word ‘Autostart’. Do not use the toggle switch directly from this screen. I will explain why in 10.

07) You will now see the available sub-options for autostarting the app.

08) Turn on the ‘Allow apps to start automatically’ with the toggle switch.

09) When you go back to ‘App info’ screen, the ‘Autostart’ will now show that it is turned on.

10) If you toggle the switch on directly from the ‘App info’ screen, you would get an alert, requesting a confirmation.

11) Toggling the switch directly from the ‘App info’ screen also automatically turns on the ‘Triggered start’ option.

‘Triggered start’ is described as allowing the app to be started by other apps. It does not specify if this is by a user action, or it will happen in the background.

I tested using the facebook and Facebook Messenger app. With the ‘Triggered start’ turned off, if I selected to send a message on the facebook app, it would ask me if I wanted to open the Facebook Messenger app. Personally, I prefer being prompted about opening another app, then it just happening automatically.


12) Back on the ‘App info’ screen, now select the ‘Permissions’ option.

13) You will now see all the individual permissions for the app.

14) Scroll down until you come to the ‘Settings’ section of the permissions.

15) Check that the ‘Show on Lock screen’ permission is granted, with a green tick.

16) If the ‘Show on Lock screen’ permission is not granted, just click on it, and select the ‘Always allow’ option.

Battery saver

17) Back on the ‘App info’ screen, now select the ‘Battery saver’ option.

18) You will now see the ‘Background settings’ for the app. The default setting is ‘Battery saver (recommended)’, which is for the phone to decide which apps can run in the background, and which can’t.

19) Select the ‘No restrictions’ option, which will allow the app to continue running in the background.


20) Back at the ‘App info’ screen, now select the ‘Notifications’ option.

21) You will now be on the ‘Notification settings’ screen for the app.

22) First, you want to make sure that ‘Show notifications’ is enable for the app. Enabling this will offer you individual notification options.

23) Check that ‘Lock screen notifications’ is enabled for the app. If it is not, enable it using the toggle switch.

24) You now need to scroll down, till you can see the notification settings for the individual functions of the app.

25) To receive notifications in your email app, for new emails coming in, you want to select the ‘Mail’ (or similar named) option.

26) You will now see the available options for all mail related notifications.

27) The first thing to confirm, is that the ‘Show notifications’ is enabled for that app function.

28) Now, confirm that the ‘On the Lock screen’ says to show notifications.

29) If the ‘On the Lock screen’ does not show to allow notifications, click on it, to display a popup to choose to display notifications.

30) Now select the ‘Importance’ option within the app function’s notification screen.

31) You will see a popup window, where you need to select the ‘High’ importance.

32) For messaging apps, there may be a lot more app functions to choose the notifications options for.

33) To received notifications of new messages in your messaging app, you will want to select the ‘Message notifications’ (or similar named) option.

34) The notification options for the ‘Message notifications’ will be same, and you can follow the same steps as the ‘Mail’ notifications (26 – 31).

Notification groups

35) In the ‘Notifications setting’ screen for the app (App Info > Notifications), click on the ‘Rules for grouped notifications’ option.

36) Change the default ‘Recommended’ to ‘Important’. The ‘Recommended’ option lets the phone decide which notifications are considered open, and which are unimportant.

37) Notifications that are in the ‘important’ group, display icons on the top of the screen, and you can see the notifications directly when you swipe down from the top.

38) Notifications that are in the ‘Unimportant’ group, do not display icons at the top, and you cannot see the notifications directly when you swipe down from the top. You will need to open the ‘Unimportant’ folder to see individual notifications.

Categories: Unsavy Tech


Marta · 25-November-2020 (Wed) at 4:11 am

Cool, I got some useful info here. Have been trying to access the necessary settings from the Settings directly and didn’t think to press and hold the icon.

nezar · 01-October-2021 (Fri) at 7:00 pm

the whatsapp still stop working id not used for a while, or when at night even stops more frequent. i have to open the app from tine to time to find out if i have received some messages. on the other hand, this issue does not occure with Instagram at all. whenever i send something to my xiaomi phone from my huawei phone the xiaomi phone receives it instantly.
moreover, the always on display behaves the same but only at night. is there any remedial action for that too.

    theunpopulartraveller · 02-October-2021 (Sat) at 6:06 am

    Hi Nezar, unfortunately after the updates, I’ve run into the same issues with notifications too. Not just Whatsapp, but even Line, Gmail, etc. And it seems too random. Sometimes I get notifications, sometimes they come later, and sometimes they don’t come at all. I’ve frequently had to open each app just to see if I had new messages/emails.
    I have a feeling that it relates to the app auto-starting. Wish I could tell you a fix, but I haven’t figured it out too.

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